From: Navigating in a Hierarchy: How Middle Managers Adapt Macro Design
Empirical Codes | Aggregated Empirical Categories | Conceptual Themes | Theoretical Dimensions |
---|---|---|---|
Chaos, long, confusion, secrets, fast, unions, political, take-over | Reorganization process | Strategy Structure Processes Rewards People | Misfits |
Simple, clear command, functional, contradiction, matrix, complex, dotted lines, incomplete, tension, standardization, logic, no surprises, half-done | The new design | ||
Strategic, traditional, performance, self-reliance, business partner, controller, tough, service-level agreement | Professional roles and expertise | ||
Value to the business, stress, pressure, streamline processes, one customer, employee turnover, layoff | Impact of new organization | ||
Delegation, toughen up, long hours, trust, micro-manage, rewards, motivation, filter, protect | Leadership | ||
Excellence team, business partner community, safe haven, buddies, service check | New initiatives | Adapting design | Strategic influence of middle managers |