Skip to main content

Table 4 Middle manager role in adapting macro design. Extended from Floyd and Wooldridge (1997)

From: Navigating in a Hierarchy: How Middle Managers Adapt Macro Design

Middle manager strategic influence Direction in hierarchy Behaviors Strategies adopted in case study
Championing Upward Present alternatives to top management  
Synthesizing Upward Categorize issues and sell to top management  
Facilitating Downward Share information and facilitate learning Sharing best practice
“Buddy” arrangement
Implementing Downward Revise and adjust, motivate, inspire, coach Safe haven
SAP service check
Designing Across Build collaboration and coordination across hierarchy Excellence teams
Business partner community