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Table 3 Survey instruments

From: Transitioning from a hierarchical product organization to an open platform organization: a Chinese case study

User Focus:
Adapted from Van de Ven and Chu, 1989
Num Variable Description Var. Name Guide
5.9 Extent your The Firm unit:   
A minimizes hassles for users   
B provides seamless user care   
C executes smooth hand-offs   
D does all it can to educate users   
E anticipates user needs   
F develops quality practices   
  Composite variable (mean of above items) UserFocus  
Perceived Organizational Effectiveness:
From OAI by Van de Ven and Ferry, 1980
Num Variable Description Var. Name Guide
5.8 Rate your unit on:   
A quality of services provided   
B quantity or amount of work produced   
C cost efficiency of services provided   
D customer satisfaction   
E financial profitability   
F adaptability to change   
G innovativeness of products and services   
  Composite variable (mean of above items): OrgEffect  
Continuance Commitment:
Adapted from Bergami and Bagozzi, 1996
Num Variable Description Var. Name Guide
3.12e options to leave profession (continuance: profession) (R)   
3.12f option to leave The Firm (continuance: organization) (R)   
  Composite variable (mean of above items): ContCommit  
Entrepreneurial Intentions:
From Douglas, 2013
Num Variable Description Var. Name Guide
5.10 To what extent agree or disagree with statements.   
a Allows you to earn enough money by doing the things that you like to do best   
b Capitalizes on your knowledge and enthusiasm for a particular hobby, sport, or other recreational pastime that you really enjoy doing   
c Allows you to close the business and take time off, or holidays, whenever you choose   
d Allows you to work at a job that is more like play than work, since you really enjoy the type of work that you would be doing   
  Composite variable (mean of above items): EntreInt  
Leadership Supportiveness:
Adapted from Van de Ven and Chu, 1989
Num Variable Description Var. Name Guide
3.11 Extent your supervisor or leader:   
A provides constructive feedback   
B emphasizes work accomplishment   
C encourages you to do your best   
D makes it more difficult to do best work (R)   
E allows experiments and mistakes   
3.14f Extent management is responsive to your concerns   
  Composite variable (mean of above items): SupLead